Frequently Asked Questions
Everything you need to know about your Bomba Patch electronics experience.
What is the standard shipping time for orders?
We offer expedited shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Do your electronics come with a warranty?
Yes, all Bomba Patch hardware and electronic components come with a standard 12-month limited warranty that covers manufacturing defects and technical malfunctions.
What is your return policy for open-box items?
We accept returns within 30 days of purchase. However, for electronics that have been opened, a 15% restocking fee may apply, and the item must be returned with all original packaging and accessories.
How can I track my package after it has been shipped?
Once your order is processed, you will receive an automated email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your products compatible with international voltage standards?
Most of our electronic devices are dual-voltage (110V-240V). Please check the specific product specifications page to confirm compatibility with your local power grid before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.